Microsoft 365 & Azure

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Microsoft Provider

We are one of the few managed service providers in NZ that have a Direct Microsoft CSP provider (Cloud Solution Provider). We meet the threshold to have a direct relationship with Microsoft, that allows us to purchase and sell Microsoft 365 licensing directly to our clients, rather than through a third-party Distributor.

Benefits

This benefits both Mercury IT and our clients, as we are assigned a dedicated Microsoft Service Account Manager (SAM) whom we meet with monthly for key Microsoft updates. These updates encompass items such as licensing changes, new products, and training solutions. This arrangement enables us to update and provide better solutions to our clients moving forward.

Enhanced Support

Being a direct CSP Partner with a Microsoft SAM gives us the ability to arrange dedicated consulting time with Microsoft to help scope new solutions for our clients and allows us to work with them technically whilst building new systems for our clients. Finally, another key component is that with the relationship, we can log and escalate support requests via our SAM to get high priority support from Microsoft 24 hours a day, which means we can get any issues resolved much quicker then through normal Microsoft support agreements.

Prioritising Security

Our technical support team work with Microsoft 365 solutions every day for many of our clients and hold current Microsoft certifications. We have matured our 365 security hardening policies and many of our clients have a Secure Score above between 70% – 90% depending on their own individual setup.

Designated Microsoft Partner

We have achieved the new Microsoft solution designation partner status for Modern Workplace, which is an award to demonstrate our ability to provide, deploy and support Microsoft 365 solutions to our clients. We are mid-way through to complete the following solution designations:

  • Infrastructure (Azure)
  • Security
  • Data & AI
  • Digital & App Innovation

We also Feature

Microsoft Teams Rooms

Microsoft Teams Rooms are Microsoft’s solution for hybrid in-office & remote meeting rooms

Sharepoint Online

A Microsoft Sharing solution; SharePoint Online is a web-based collaborative platform.

Shared Computer Activation

A product activation mode that allows multiple Microsoft users to share the same hardware

Reliable & Familiar

With Microsoft 365, familiar tools like Word, Excel, PowerPoint, and Outlook are available where and when you need them.

Collaboration simplified. Since your files are stored online, you can share them with anyone, even co-author, in real time. No matter where you are!

Microsoft 365 gives you the freedom to get work done from nearly anywhere on your favorite devices.

Microsoft 365 support is more than just assigning licenses and using their applications. Critical and sensitive corporate data is stored in the 365 email servers and on Sharepoint and/or OneDrive. Ongoing proactive support is required to ensure security is maintained and keep up to date with all the feature and security changes Microsoft roll out.

We provide the following advanced services:

  • Microsoft Teams Rooms – Microsoft Teams Rooms is a Microsoft solution for hybrid in-office & remote meeting rooms
  • Azure Virtual Desktop – Access virtualised Windows 11 and 10 desktops and applications from any location

Support Packages

Our proactive support packages that are tailored to our client needs include but not limited to…

Monitoring unusual activity reports

    • Unusual login attempts
    • Email Phishing
    • Monitor number of outbound emails
    • Mail storage

Review Secure Score and new recommendations and vulnerabilities

Monitoring AV / Malware threats

Checking device updates

Review and manage MFA conditional access

Review new Microsoft security and other features

Advanced Security Monitoring Sharepoint/Storage

SP Disk usage

Setting storage trends (BLOB / One Drive / SP)

File access attempts

Data Loss Protection monitoring

Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium Microsoft 365 Apps for enterprise Office 365 E1 Office 365 E3 Office 365 E5
$11.64 user/month or $9.70 with annual commitment $24.24 user/month or $20.20 with annual commitment $42.72 user/month or $35.60 annual commitment $27.60 user/month or $23.00 annual commitment $19.44 user/month or $16.20 with annual commitment $47.16 user/month or $39.30 with annual commitment $77.88 user/month or $64.90 with annual commitment
Best for businesses that need Microsoft Teams and cloud storage. Desktop versions of Microsoft 365 apps not included Best for businesses that need Microsoft 365 apps across devices plus business email, cloud file storage and online meetings and chat Best for businesses that need everything included in Business Standaard plus advanced cyberthreat protection and device management Microsoft 365 applications plus cloud file storage and sharing. Business email not included Business services - email, file storage and sharing, Microsoft 365 Online, meetings and IM, and more. Microsoft 365 applications not included All the features of Microsoft 365 Apps for enterprise and Office 365 Online Enterprise E1 plus security and compliance tools, such as legal hold, data loss prevention All the features of Office 365 Enterprise E3 plus advanced security, analytics, and voice capabilities
Full installed and online Microsoft 365 applications Word, Excel, PowerPoint, Outlook, Publisher, and OneNote. Access (pc only), Publisher (pc only) No Yes Yes Yes No Yes Yes
Microsoft 365 on tablets and phones for the full, installed Office experience 5 phones and 5 tablets only Up to 5 devices including PCs, Macs, Phones or Tablet Up to 5 devices including PCs, Macs, Phones or Tablet Up to 5 devices including PCs, Macs, Phones or Tablet 5 phones and 5 tablets only Up to 5 devices including PCs, Macs, Phones or Tablet Up to 5 devices including PCs, Macs, Phones or Tablet
Professional digital storytelling tools to create interactive reports, presentations, and more No Yes Yes Yes Yes Yes Yes
Business class email, calendar, and contacts with a 50 GB inbox per user Yes Yes Yes No Yes Yes Includes 100 GB inbox per user Yes Includes 100 GB inbox per user
Unlimited online meetings, IM and HD video conferencing. Includes Skype for Business app Yes Yes Yes No Yes Yes Yes Includes Skype Integration with Phone System
File storage and sharing with 1 TB storage per user Yes Yes Yes Yes Yes Unlimited storage Unlimited storage
Self-service Business Intelligence to discover, analyze, and visualize data in Excel Yes Yes Yes No Yes Yes Yes
Hub for teamwork to connect your teams with Microsoft Teams Yes Yes Yes No Yes Yes Yes
Company-wide intranet and team sites with SharePoint Yes Yes Yes No Yes Yes Yes
Manage your business better with Microsoft Bookings No Yes Yes No No No No
Manage tasks and teamwork with Microsoft Planner Yes Yes Yes No Yes Yes Yes
Manage schedules and daily staff work tasks with Microsoft Hub for Teamwork No Yes Yes No Yes Yes Yes
Threat Protection - Microsoft 365 Advanced Threat Protection, Windows Exploit Guard Enforcement Yes
Identity Management - Self-service password reset for hybrid Azure Active Directory accounts, Azure MFA, Conditional Access, Azure AD: Cloud App Discovery, AAD Connect Health, SSO for more than 10 Apps Yes
Device & App Management - Microsoft Intune, Windows AutoPilot, Shared Computer Activation, Microsoft Desktop Optimization Package, VDA Yes
Information Protection - Microsoft 365 Data Loss Prevention, Azure Information Protection Plan 1 Yes
On-Prem CAL Rights - ECAL Suite (Exchange, SharePoint, Skype, Windows, SCCM, Win. Rights Management) Yes
Compliance - Unlimited email archiving Yes
Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium Microsoft 365 E3 Microsoft 365 E5
Free $4.90 user/month with annual commitment $8.90 user/month with annual commitment $15.40 user/month with annual commitment $36.90 user/month with annual commitment
Best for businesses that need Microsoft Teams and cloud storage. Desktop versions of Microsoft 365 apps not included. Best for businesses that need Microsoft 365 apps across devices plus business email, cloud file storage, and online meetings and chat. Best for businesses that need everything included in Business Standard plus advanced cyberthreat protection and device management. Business services—email, file storage and sharing, Microsoft 365 for Web, meetings and IM, and more. Microsoft 365 applications not included. All the features of Office 365 Enterprise E3 plus advanced security, analytics, and voice capabilities.
Full installed and online Microsoft 365 applications Word, Excel, PowerPoint, Outlook, Publisher, and OneNote. Access (pc only), Publisher (pc only) No Yes Yes No Yes
Microsoft 365 on tablets and phones for the full, installed Office experience 5 phones and 5 tablets only Up to 5 devices including PCs, Macs, Phones or Tablet Up to 5 devices including PCs, Macs, Phones or Tablet 5 phones and 5 tablets only Up to 5 devices including PCs, Macs, Phones or Tablet
Professional digital storytelling tools to create interactive reports, presentations, and more No Yes Yes Yes Yes
Business class email, calendar, and contacts with a 50 GB inbox per user Yes Yes Yes Yes Yes Includes 100GB inbox per user
Unlimited online meetings, IM and HD video conferencing. Includes Skype for Business app Yes Yes Yes Yes Yes Includes Skype Integration with Phone System
File storage and sharing with 1 TB storage per user Yes Yes Yes Yes Unlimited storage
Self-service Business Intelligence to discover, analyze, and visualize data in Excel No No No No Yes Power BI Pro included
Hub for teamwork to connect your teams with Microsoft Teams Yes Yes Yes Yes Yes
Company-wide intranet and team sites with SharePoint Yes Yes Yes Yes Yes
Manage your business better with Microsoft Bookings No Yes Yes No No
Manage tasks and teamwork with Microsoft Planner Yes Yes Yes Yes Yes
Manage schedules and daily staff work tasks with Microsoft Hub for Teamwork No Yes Yes Yes Yes
Threat Protection - Microsoft 365 Advanced Threat Protection, Windows Exploit Guard Enforcement Yes
Identity Management - Self-service password reset for hybrid Azure Active Directory accounts, Azure MFA, Conditional Access, Azure AD: Cloud App Discovery, AAD Connect Health, SSO for more than 10 Apps Yes
Device & App Management - Microsoft Intune, Windows AutoPilot, Shared Computer Activation, Microsoft Desktop Optimization Package, VDA Yes
Information Protection - Microsoft 365 Data Loss Prevention, Azure Information Protection Plan 1 Yes
On-Prem CAL Rights - ECAL Suite (Exchange, SharePoint, Skype, Windows, SCCM, Win. Rights Management) Yes
Compliance - Unlimited email archiving Yes

All prices are in New Zealand Dollars, exclude GST and are subject to change.