Mercury IT can offer SIP trunks as a low-cost replacement for traditional PRI or analogue circuits, that work with your existing on-premise PBX system.
Alternatively our Cloud PBX solution provides advanced call function capabilities while allowing businesses an affordable and configurable solution. The cloud solution allows users in remote locations to be seamlessly integrated under a single unified plan, reducing toll costs significantly for your organisation.
Our Cloud PBX platform also provides advanced capabilities and features, such as desktop and smartphone applications for integrated communications on the go.
What is VoIP?
VoIP stands for “Voice over Internet Protocol”, which is a technology that allows you to make phone calls using your broadband connection instead of your regular phone service
- You can keep your existing phone numbers
- Existing phone hardware can be used with a VoIP adaptor, or new VoIP hardware can be purchased
Cloud Calling for Microsoft Teams
Teams is Microsoft’s hub for collaboration and communications in Office 365, and provides integrated chat, online meetings and phone system functionality. Now available is Cloud Calling for Microsoft Teams.
An affordable phone system with business class features. Our hosted PBX makes advanced voip technology and call features available to all businesses
As it is hosted in our datacentres there is no initial hardware cost and no ongoing upgrade costs
Allows users in remote locations to be seamlessly integrated under a single unified plan.
Call features include:
- Call forward
- Call on-hold
- Call transfer
- Call waiting
- Call return
- Call queuing
- Pickup group
- Caller ID blocking
- Call Screening
- White/Black lists
- PIN authorisation
- Simultaneous ringing
- Call recording
- Conference calling
- Distinctive ringing
- Voicemail to email
- Visual voicemail
- Do not disturb
- Multiple phone device support
- Follow me
- Short code dialling
- Direct dial numbers
- Inbound automatic failover routing
- Music on-hold
- Wakeup call
- Video calling
- Geographic nomadicity
- Remote call back
- Remote dial tone
Bria is a softphone application that enables you to manage your communications easily and efficiently – all from your desktop computer and smartphone. Allowing you to replace or complement your desk phone setup.
The benefits of BRIA include:
- Avoiding call forwarding charges to mobile
- Allows you to answer calls on your mobile, helpful for when you’re out of office
- BRIA offers Microsoft Outlook and Salesforce integration
- BRIA comes with Voice and video calling fuctionality
- BRIA Microsoft Dynamics CRM CTI Integration