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Cloud Calling for Microsoft Teams

Teams is Microsoft’s hub for collaboration and communications in Office 365

Cloud Calling for Microsoft Teams

Microsoft Teams Overview

Teams is Microsoft’s hub for collaboration and communications in Office 365, and provides integrated chat, online meetings and phone system functionality. Now available is Cloud Calling for Microsoft Teams.

Cloud Calling for Teams maximises the value of your Teams service by enabling external voice connectivity from within Microsoft Teams. Enabling external calling within your Microsoft Teams environment requires no investment in equipment and poses no downtime risk to your business. Your existing enterprise phone numbers can easily be ported to the cloud platform ensuring customer continuity.

With the Teams app, users can make voice over IP calls from Teams client to Teams client. With Microsoft’s Office 365 Phone System, and Cloud Calling for Microsoft Teams, users can make, receive and transfer calls to and from landlines and mobile phones on the public switched telephone network.

Features include full featured dialing capabilities, call history, hold/resume, speed dial, transfer, forwarding, caller ID masking, extension dialing, multi-call handling, simultaneous ringing, voicemail, as well as all our other existing Cloud PBX call features.

Our complete, end-to-end managed services offering covers migration planning, deployment and support for Microsoft Phone System and Cloud Calling for Microsoft Teams advanced call routing and queuing applications. This full service means we can effectively integrate the service with minimal disruption to your business.

Key benefits are:

  • Cost effective VoIP calling system
  • Remote access to access and use cloud calling. i.e. not restricted to calling from the office
  • 40+ Cloud PBX features including call transfer, call pickup, auto-attendant, voicemail to email
  • No single point of failure (enhanced DR)
  • High call quality
  • Scalability
  • Easy migration and deployment